Average Reviews:
(More customer reviews)I picked up this product and the iPhone case because it seemed like a great idea. After I set everything up I started to wonder if the magnet on the iPhone case was safe in my pocket where I also keep my credit cards and if it was safe near video tapes.
So I called Customer support, after about 20 min wait I was told by the lady who answered my call that I should remove my iPhone from the case after charging because the case was not intended for daily use. I asked if I needed to switch cases two times each day where the time savings was over just plugging my iPhone into the charger, which can be done in the case. At this point the lady got a little snippy and said I should e-mail my question in for a more detailed response, because she did not have any further information.
So I sent an e-mail asking if the iPhone case could be used for daily use and if the magnet was safe around credit cards and video tapes (I work at a TV station) after 5 DAYS of no response I just returned the unit. As of today 14 days later their support has NOT responded. Hello I just paid $159.00 at least tell me you looking into it!!
This COULD have been the coolest product, but I just don't think it is ready for primetime yet and this company needs to learn how to support its users better!
It seems to me you are just trading one issue for a new issue. I was also bothered by the fact their instructions say to remove this case before taking you iPhone into the Apple Store? Would using this void your warranty? Are they just saying that fearing you don't get the case back? I don't know because support NEVER responded.
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Click here for more information about Powermat Receiver Case for iPhone 3G, 3GS
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